1. Information We Collect

We collect personal information when you interact with us through our website, contact forms, appointment booking overlays, or direct communication channels:

• Contact Forms & Appointment Modal: Full name, email address, telephone number, and inquiry details.
• Direct Inquiries: Information provided via direct email, telephone calls, or WhatsApp link interactions.
• Technical & Usage Data: Anonymized IP addresses, browser types, device information, and page navigation metrics collected via standard web analytics.
• Social Media Interactions: Messages or interactions initiated through integrated social media links (Instagram, Facebook, X).

2. How We Use Your Information

We use the personal information collected exclusively for legitimate business and interior design service purposes:

• To respond to your design inquiries, service requests, and project consultation bookings.
• To schedule and confirm appointments at our exclusive Bratislava showroom.
• To prepare project proposals, material specifications, and design contracts.
• To maintain business communications during project execution.
• To analyze website usage patterns and improve overall website performance and user experience.

3. Data Storage, Security & Retention

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable legal, tax, or accounting obligations.

4. Data Sharing & Third-Party Services

Vision Design does not sell, rent, or trade your personal information to third parties. We may share information only with trusted service providers who assist in operating our website, managing showroom appointments, or delivering our services under strict confidentiality agreements, or when required by applicable law or court order.

5. Your Rights: Access, Correction & Deletion

Depending on your location, you have specific rights regarding your personal data:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that inaccurate or incomplete information be corrected.
• Right to Erasure (Deletion): You can request that we delete your personal data from our active systems.
• Right to Withdraw Consent: You can opt out of non-essential communications at any time.